Returns & Refunds Policy

We wish to ensure your complete satisfaction while shopping on winssy.com. and we offer a full money back guarantee on all purchased made on winssy.com . Unfortunately, we do not offer exchanges. If you choose to return an item(s) from your winssy.com order, please contact us immediately for assistance at +1 626-420-9066 or by email service@winssy.com .You will get a a free shipping label after your return approved.

Returns ( if applicable)

if you are unhappy with the product that you have purchased from us, please email us at service@winssy.com. Our Returns & Refunds Policy gives you 60 days to return after purchased online with a valid receipt. You are eligible for a full return within 60 calendar days of your purchase. but under certain conditions. We invite you to read the conditions explained in more detail below, in order to see the condition that applies to your situation, which following the correct procedure.

After the 60 days period, we cannot offer you a refund, We encourage our customers to try the product in the first 60 days after their purchase to ensure it meets your needs.

To be eligible for a refund,all physical products must be packed in the original unmarked packaging including any accessories, labels,free gifts,bonus item,manuals and documentation that shipped with the product, if the article is returned unopened in the original box, we will offer you a refund based on your original method of payment excluding any shipping charges (other than the original shipping costs invoiced).

Refunds ( if applicable)

Once you returned article is received and inspected, we will send you an email to notify you that we have received your returned product. We will also inform you if you refund has been approved or refused.

If your request is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within 14 calendar days. if you have paid for the standard delivery of goods,the cost of standard delivery will also be refunded.

In some cases, only partial refunds are granted (if applicable):

  • Products with obvious signs of use;
  • Any article that is not in its original conditions, is damaged or missing parts for reasons that not due to our error;
  • Any article returned more than 60 days after delivery ;